We offer
high-quality support services and have the experience and expertise
to keep our customers connected and the network operating and performing
at their best.
Reliability and availability are our key criteria and
we centrally monitor our networks 24 hours a day 7 days a week. This
means we know if there is a network problem just as soon as the user
does so that we can begin resolving the problem immediately.
Landlords can speak to one of our customer service advisors
on 0800 680 0411.
Lines are open from 9am – 5.00 pm, Monday to Friday.
Alternatively comprehensive end user support is available from this
website
or by emailing support on custserv@mandorla.co.uk
As a mark of our commitment to excellent customer service
all our framework agreements include a service level guarantee.
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